For standard products, lead time is usually 2–5 working days. Custom or specialist labels may take slightly longer, depending on materials and print requirements.
Our customer service team is dedicated to making your experience smooth and enjoyable. Whether you have a question, need support, or just want to share feedback, we’re ready to assist you—quickly, kindly, and efficiently. Reach out anytime!
For standard products, lead time is usually 2–5 working days. Custom or specialist labels may take slightly longer, depending on materials and print requirements.
Yes. We keep a record of your custom label specs, die sizes, and approved artwork to make reordering fast and hassle-free.
ALS Identify offers a complete range of conveyor systems with full electrical control and automation, including custom-built conveyors, modular conveyors, warehouse/distribution systems, end-of-line automation, gravity/powered roller conveyors, collating & converger systems, and belt, slat, roller, flex, or pallet conveyors.
In most cases, yes. We regularly work with label software like Loftware by NiceLabel, and printer brands like Zebra, Novexx, and Logopak. If you have a preferred setup, we’ll do our best to integrate it.
At a minimum, we’ll ask for product details, line speeds, available space, and your labelling or handling requirements. If integration is involved, we’ll also need to understand your software systems.
We offer service contracts, technical support, and preventative maintenance options. Many customers choose ongoing support for peace of mind.
Yes. In addition to labelling checks, we can set up systems to inspect packaging integrity, seal presence, cap alignment, batch code legibility, and more.
Yes. We supply labels and ribbons compatible with all major thermal transfer and direct thermal printers, including Zebra, Sato, and Toshiba.
Yes. We specialise in retrofitting and tight integration. Our in-house design team will survey your site and develop a solution that works within your footprint, no matter how complex the layout.
You’ll have a dedicated point of contact during your project, and our service team is always available post-installation. You can also reach us directly by phone or email anytime.
Yes. We can handle post-labelling product movement with conveyors, accumulation tables, stackers, or sorters — including integration with downstream packing or palletising systems.
Our service team is on hand to respond quickly, remotely or on-site. Most systems are designed with remote diagnostics, and we offer service contracts for faster response and peace of mind.
Yes. Our in-house team looks after installation, commissioning, and training. We stay with you from concept to go-live.
Yes. Every system we supply is tailored to fit your product, packaging, and production requirements. Whether you’re labelling shrink-wrapped trays, PET bottles, cartons, or pouches, we’ll design the solution around your needs, not the other way around.
Yes, we offer maintenance services to ensure the optimal performance of their equipment.
Complete the solution selector to help us match you with the right automated labelling system for your production line, whether you need a label applicator, a print-and-apply setup, or a custom labelling solution.
Our solution selector helps ALS Identify scope the right labelling approach for your production line. Share your product type, dimensions, label placement, and integration needs so our team can review whether you need a label applicator, print-and-apply setup, conveyor integration, vision inspection, or a custom end-of-line solution.
ALS Identify will use these details to review the system fit before recommending the next step.
– Share product and label-placement details.
– Tell us whether you need print, apply, or both.
– Flag any conveyor, vision, or existing-line integration needs.
– ALS Identify will review your requirements and come back with the next step.