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Customer Service

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Our customer service team is dedicated to making your experience smooth and enjoyable. Whether you have a question, need support, or just want to share feedback, we’re ready to assist you—quickly, kindly, and efficiently. Reach out anytime!

Files & Softwares

Support Documentation

Many of our solutions come with support documentation. You can find that information here.
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Download Nice Label SE

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Download Printer drivers

  • Download

Download Firmware

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Download Quality Policy

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Download Enviromental Policy

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Download Equality Policy

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Printhead Replacement Procedure for Near Edge Printers

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Printhead Replacement Procedure for Flat Head Printers

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Printhead Adjustment Procedure for Near Edge Printers (ALX92X – ALX73X – 640X)

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Printhead Cleaning Procedure for Near Edge Printers (ALX92X – ALX73X – 640X)

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F.A.Q.

Frequently Asked Questions

You can check here for the answers to your questions. Call us or email us if you still need help.
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ALS Identify provides a range of labelling systems, including highly flexible solutions adaptable to various item sizes and shapes.

Yes, our labelling systems are designed to be highly flexible and can be quickly adapted to suit different sized and shaped items.

Yes, ALS Identify offers print and apply labelling systems that integrate printing and application processes for efficient labelling.

Yes, we specialize in designing and building custom labelling and identification systems tailored to specific client requirements.

Yes, we design and supply standalone systems and can integrate into new or existing systems.

ALS Identify offers a complete range of conveyor systems with full electrical control and automation, including custom-built conveyors, modular conveyors, warehouse/distribution systems, end-of-line automation, gravity/powered roller conveyors, collating & converger systems, and belt, slat, roller, flex, or pallet conveyors.

Yes, conveyors suitable for a wide range of applications, including label wrap, product transfer, or product separation, can be designed and built to meet your needs.

ALS Identify, formerly ALS Labelling Solutions, is an award-winning, independently owned Irish company specializing in custom labelling machinery with over 15 years of experience.

ALS Identify is located at Unit 6 Plato Park, Damastown Road, Dublin 15, D15 FW40, Ireland.

We provide a high level of support once your labelling system is installed and are available to help via telephone and onsite service calls.

Yes, we offer maintenance services to ensure the optimal performance of their equipment.

We offer high-quality consumables, including labels, thermal transfer ribbons, and TIJ inks, ensuring professional label application and printing.

Yes, we offer mobile, fast, and flexible hand-held scanners providing fast, flexible code reading capabilities for a wide range of applications.

    Product Details

    What type of product do you need to label?

    Where do you need your label placed?

    Requirement Details

    Do you need to print or apply, or both?

    Do you have an existing solution to integrate with?

    Do you need a conveyor system?

    Do you need a vision system?

    Contact Information

    Let us know what type of solution you need

    By completing the solution selector form, our team will review it and reach out to schedule a call or meeting to discuss the best solution for your needs.