Opportunity for Field Service Engineer

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Field Service Engineer 

Due to continued growth and expansion, we are currently recruiting for a Field Service Engineer.

  Key Responsibilities:

  • Conduct preventative maintenance on printers, labellers, and complete systems, including conveyors and product handling equipment
  • Provide timely and effective breakdown and repair services
  • Manage parts inventory, ensuring accurate accounting and efficient stock levels
  • Utilize maintenance software to generate detailed and accurate job reports
  • Install new machinery and provide comprehensive training to customers on its operation and maintenance
  • Install, configure, and provide training on label design and control software
  • Proven ability to problem solve within what can be sometimes pressure situation
  • Good communication skills with a personable manner and a positive mental disposition
  • Ability to be able to work unsupervised and implement lateral thought process when required
  • Willingness to travel within the 32 counties (overnight stays may be required, but not common)
  • Willingness to work overtime as required to complete repairs and keep clients operational

Requirements:

  • Third-level qualification (e.g., degree, diploma, or equivalent) in a relevant engineering discipline.
  • Demonstrated knowledge of control systems and pneumatics
  • Full, clean driver’s license
  • Strong computer literacy and proficiency with various software applications, with a willingness/ability to self-teach various configuration package
  • Proven ability to problem solve within what can be sometimes pressure situations
  • Good communication skills with a personable manner and a positive attitude
  • Ability to be able to work unsupervised and implement lateral thought process when required
  • Willingness to travel within the 32 counties (overnight stays may be required, but not common)

  Preferred skills:

  • A good level of both electrical and mechanical aptitude
  • Experience with labelling, label printing, and barcode scanning technologies

  What We Offer:

  • A small, interactive and supportive team, ready to welcome you
  • Daily engagement with your Business Line Manager, face-to-face and over the telephone
  • Training throughout your career
  • A competitive benefits package – including pension contribution, a company car, a laptop and smartphone to get you set up in the field
  • A satisfying career – we are passionate about development & progression of our employees

To apply, please send your CV and cover letter to info@alsidentify.ie

Opportunity for Internal Sales Representative

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Internal Sales Rep

  As a result of planned growth and expansion, we have a new opportunity for an Internal Sales Rep to join our Sales Team.

  Key Responsibilities:

  • Source new sales opportunities through inbound lead follow-up, outbound calls and emails
  • Source new sales opportunities with our existing customer base to ensure they are aware of our full product offering and seek out any potential upselling
  • Proactively engage with prospective and existing clients through a high volume of outbound calls, fostering relationships and driving sales opportunities
  • Prospect call preparation including company background research and other pertinent lead information
  • Identify customer’s buying trends and provide reports to management
  • Enter, update, and maintain CRM information on leads, prospects, and opportunities
  • Grow new business by engaging with decision making stakeholders within food & drinks, pharma and other relevant industries
  • Build a strong network of industry & sector partners to seek support for both business growth and retention
  • Achieve sales KPI’s and targets
  • Work collaboratively as part of the wider sales team and cross departmental with marketing, customer services and operations teams to align efforts and meet business needs
  • Route qualified opportunities to the appropriate sales executives for further development and closure

 

Requirements:

 

  • Strong CRM management experience
  • Comfortable making high volume of outbound calls to prospective & existing clients
  • Negotiation skills
  • Effective communicator and planner
  • Strong understanding of sales process
  • Fluent English speaker with excellent verbal and written communication skills
  • Creative and resourceful thinker with a positive, pro-active attitude
  • Ability to multitask, organise and prioritise tasks effectively
  • Ability to collaborate with cross functional teams to achieve business goals

 

  Qualifications:

  • Must have a minimum of 2 years’ experience in a similar role
  • Third level qualification in sales, business, or a related field is preferred but not essential

 

  What We Offer:

  • A role that is integral to the company’s growth
  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth within the industry
  • A collaborative and supportive team environment

To apply, please send your CV and cover letter to info@alsidentify.ie